Becoming a volunteer at the Glenside Hospital Museum seemed to be a good way of getting ones thoughts around the Unlocked project; what the museum stands for and what it contains – the stuff, the memories, the implications. All huge, of course, as be expected of such an institution; the museum of the Bristol Lunatic Asylum.
A very interesting job was analysing visitor response questionnaires. One question was ‘What would you like more of?’ Frequently the answer would be ‘Patients’ stories’. There is Gertrude’s story in a display case, but no others and in many ways the lives and experiences of patients are absent from the museum. There are dioramas gruesome instruments and other medical equipment.
There are photographs of the interior of the building but they are very posed and mostly empty of people. Due to the necessity for confidentiality no patients may be shown or referred to without they or their families permission until the records are over 100 years old. Thus the patient experience is an absent presence in the museum.